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Category Archives: Press Releases – New

The Wholesaler’s PVF Hall of Fame – May 14, 2010

The Wholesaler announced that Eastern would be the 2010 addition to their PVF Hall of Fame.  Morris R. Beschloss commented in the April issue of The Wholesaler, “This year’s inductee is Eastern Industrial Supplies, Inc, which has literally exploded its business in a substantial segment of the Southeast, where this multi-branch group has become a fast-growing factor in pipe-valves-fittings.”

The May issue has hit the stands, and Eastern is proud to share with you this news.  To view the article please click here.

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Charlotte Grand Opening – May 7, 2010

Located at 2019 North Tryon Street in Charlotte, NC, Eastern Industrial Supplies, Inc. officially opened its new location on May 6, 2010.  The Grand Opening event featured a catered barbeque lunch and product demonstrations by Anvil International, Apollo Valves, Bradford White, Lenox, TOTO USA, and Tyler Pipe.  There were over seventy-five people in attendance at this event.  The Charlotte location stocks a full-line inventory of pipe, valves, fittings, and plumbing supplies.  Celebrating 30 years of experience, Eastern’s Charlotte Associates are ready to serve the Commercial Plumbing, Mechanical, and Industrial markets with a substantial depth in inventory.  Branch manager, Shelby Jones, comments “Our new location increases our ability to exceed our customers’ expectations.  Please stop by our counter and let us show you our vast product selections.  We look forward to showing you why we are ‘The Company You Can Trust.’” 

Independently owned and operated, Eastern has continued to grow across the Southeast to better serve their customer base.  Eastern’s business model includes a daily commitment to exceed customer expectations while honoring five core values:  Honesty, Integrity, Caring, Self-Responsibility, and Being Positive. 

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Pay It Forward – November 24, 2009

To meet Mr. Walter Bruce of Greenville, South Carolina, to spend just a few precious moments in his company, far exceeds anything this world can offer to brighten the darkest of days, the gloomiest of moods, lifting spirits soaring. Such is the nature, the person of Mr. Bruce, who for many years until his retirement had been a faithful Customer of Eastern—and a Friend for Life.

For those at Eastern who have come to know Mr. Bruce over the years, either through delivering material to various job sites or having the good fortune to enjoy his company during the many visits he made to the Greenville Branch counter/distribution center—all will tell you that this is a man for whom they have great admiration, respect and hold in the highest esteem—and for good reason.

Mr. Walter Bruce, now well into his 80’s, has left a legacy of goodwill throughout the entire Greenville community, and especially at Eastern. Many speak of how they remember Mr. Bruce always having something good to share about others and about life’s circumstances, one Associate noting with a chuckle that Mr. Bruce would usually end his visits with “there’s something I want to tell you before I leave,” – and then go on to share an uplifting, kind word of encouragement—“something” that would always leave a positive impression.

It’s no surprise then, when one of our Associates, Mr. Tony Hampton, learned of an extraordinary need on the part of Mr. and Mrs. Bruce that he immediately set out to see what Eastern Cares could do to assist the couple in some special way. Tony had learned through a local television “Pay It Forward” news feature that Mr. Bruce—a World War II veteran—was still seeking opportunities to supplement his meager social security, which had become necessary after losing his retirement when the company he worked for failed. While caring for his ailing wife, Mr. Bruce regularly calls upon local establishments looking to pick up odd jobs, including welding, for which he is known to be an “expert.”

Through the Eastern Cares commitment to extend a helping hand of care to our Associates throughout the company, our 12-branch location communities, our country, and other cultures around the world, Eastern’s Associate-funded Cares Fund presented Mr. Bruce with a $1,000 gift. This gift, along with many others that the Bruce’s received from throughout the community as a result of the recent “Pay It Forward” news feature, will afford Mr. Bruce much more opportunity to spend time at home caring for Mrs. Bruce.  It also has given Eastern an immeasurable blessing to have reconnected with such a dear customer and friend—for life.  

Kip Miller – President & CEO, Rita Davis – Spartanburg Branch Manager, and Todd Michalak – Upstate Carolina Regional Manager present Mr. Walter Bruce with a $1000 gift from the Eastern Cares Fund.

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Eastern Promotes Jones and Guthery – November 18, 2009

Eastern Industrial Supplies, Inc. is happy to announce the promotion of two key associates.  Shelby Jones has been promoted to Branch Manager and Daniel Guthery has been promoted to Inside Sales Manager, both for our Charlotte location. 

Independently owned and operated, Eastern has continued to expand across the Southeast in order to better serve their customer base. Eastern serves the Commercial, Mechanical, and Industrial markets with a full-line of pipe, valves, fittings, and commercial plumbing products. Eastern’s business model includes a daily commitment to exceed customer expectations.

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Eastern Mourns the Loss of Dale McDaris – October 9, 2009

Robin Dale McDaris, 49, passed away at his home in Greenville, SC on October 8, 2009, following a three-month battle with brain cancer.  McDaris was the Anderson Branch Manager of Eastern Industrial Supplies, Inc.  He had worked for Eastern for fifteen years.   Kip Miller, President and CEO, notes, “Dale was a hard and productive worker.  He played a major role in helping Eastern establish business with some of the company’s major accounts.  Dale was one of the warmest and friendliest people I have ever known.  I was blessed to have known him.”

McDaris was survived by his wife Whitney Lockwood McDaris and their two children, Grayson (5) and Tinsley (3).  He is also survived by his parents, Mr. and Mrs. Donald A. McDaris of Greer; his sister-in-law, Sandy D. McDaris; his two nephews, Brent and Trey McDaris; and several aunts, uncles and cousins.  Dale was preceded in death by his brother, Gary D. McDaris.  

 

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Asheville Open House – May 1, 2009

On April 30, 2009 Eastern Industrial Supplies, Inc. held an Open House at its Asheville Branch located at 1262 Hendersonville Road. The Open House featured a BBQ lunch and product demonstrations by Anvil, Bradford White, Erico, and Sioux Chief. Over one hundred participants attended the event. Eastern’s Asheville location carries a vast inventory of pipe, valves, fittings, and plumbing supplies for the Western North Carolina.

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Charleston Grand Opening Event – April 22, 2009

Located at 1008 Bankton Road in Hanahan, SC and serving the Lowcountry of South Carolina, Eastern Industrial Supplies, Inc. officially opened on April 21, 2009. The Grand Opening event featured a catered BBQ lunch and product demonstrations by Anvil, Bradford White, Erico, Lenox, and Sioux Chief. There were over sixty at the event. This location stocks a full-line inventory of pipe, valves, fittings, and plumbing supplies. Branch manager, Greg Wheeler, comments “We are really excited to exceed customer expectations daily. Building strong relationships based on honesty and integrity is key to providing our customers effective and efficient service.”

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ASA Materials Market Digest – Apr. 7, 2009

American Supply Association released the ASA Materials Market Digest on April 3, 2009.  Editor Ed Scott comments on the state of the industry as well as the production and pricing of key industry goods.  Please click here to read the entire article published by ASA.

 

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Keys to Success in Chaotic Times – Mar. 10, 2009

On March 7, Kip Miller, Eastern’s President and CEO, presented his President’s Message at the 2009 Annual Sales Meeting. Below is a transcript of that presentation.

The current economic recession is placing tremendous pressure on all businesses and especially on those in the sales profession. Waiting for the economy to turn around next month may make you feel better, but it is unwise. The current difficult business environment is serious, and is likely to last for some time.

So, what steps can we take that will help use be successful in chaotic times?

First, keep your hope alive & well – be positive about business and life!

  • Don’t buy-in to ‘how bad things are out there’. Things are NEVER as bad as they, or the media, make them seem.
  • Realism with optimism.
  • “I tell my customers, let’s think positive and let’s talk positive … I truly believe optimism and being positive rubs off on even the most pessimistic people.” – Lance Casey, Buford Branch Manager
  • It is better to light a candle than to curse the dark. Chinese Proverb
  • Focus on things worth celebrating and celebrate.

Second, don’t compromise what we value

  • In a world that has lost trust, be trustworthy. Truth works everywhere and people are hungry for it.
  • “I think that the key is to pay attention to detail. Follow through with what we say and follow-up with what we do. You have to separate your self from the pack to get the sale during unrest.” – Gus Allen, Plumbing Sales Manager
  • Be dependable and determine in your heart to be a responsible human being. If so, you will be highly favored among others.

Third, stay close to your Customers.

  • Stay in touch with your best (and most profitable) Customers.
  • “When calling on a superintendent or in the pipe shop, ‘relationships’ are still king.” – Greg Wheeler, Charleston Branch Manager
  • Treat them as you would desire to be treated at all times, not just during economic hardship.
  • Let them know that they are appreciated.
  • Ask how you can help them succeed.
  • Keep your quality of service high as others pull back.

Fourth, focus on where the business is and where the profit is.

  • Invest the majority of you time where you can get the maximum return.
  • “I am planning to focus on the power industry in the next coming years because that is an industry that everyone needs and we are already in the loop.” – Paul Thompkins, Western Georgia Regional Manager
  • Rid yourself of outdated routines that pay little or no dividends.
  • Calling on jobsites usually produces immediate business.
  • Specialty sales are items we do not have to cut prices on and can make a handsome profit thus helping the overall G/P. Promote and profit from the following specialty products. They are Valve Automation, Bell-O-Seal valves, SMC Solenoid Valves, Viega Stainless Steel, TFI Insulation Jackets, ITT, Swiss Fluid lined valves, Winters Instruments, and Sarco products.” – Ronnie Sims, Industrial Sales Manager

Fifth, during difficult times expect to be successful.

  • A highly successful person never develops a foxhole mentality.
  • Better to get up and get out the door t>o go hunt and explore than to just wait and see how things will affect me.
  • A top producer never thinks about surviving – they’re all about thriving.
  • Every giant that we face in life usually concludes with a great achievement.
  • Have faith that believes all things are possible, hope that fuels our dreams of a promising future and love that never gives up or fails.

Promise Yourself

To be so strong that nothing can disturb your peace of mind.
To talk health, happiness and prosperity to every person you meet.
To make all your friends feel that there is something in them.
To look at the sunny side of everything and make your optimism come true.
To think only of the best, to work only for the best, and to expect only the best.
To be just as enthusiastic about the success of others as you are about your own.
To forget the mistakes of the past and press on to the greater achievements of the future.
To wear a cheerful countenance at all times and give every living creature you meet a smile.
To give so much time to the improvement of yourself that you have no time to criticize others.
To be too large for worry, too noble for anger, too strong for fear, and too happy to permit the presence of trouble.

~Author Unknown

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Eastern Hires Tom Parham – Jan. 29, 2009

Tom Parham joined Eastern Industrial Supplies, Inc as an Outside Sales Representative. With over thirty-nine years of experience in the Commercial Plumbing market, Parham will focus on exceeding customer expectations in the Western North Carolina area as well as growing this territory. As a long time, respected member of the Asheville community, Eastern is excited to have Parham on board. Located at 1262 Hendersonville Road in Asheville, Eastern is a full-line distributor of pipe, valves, fittings, and plumbing supplies.

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